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By Maryse Salles

The function of this ebook is to question the relationships fascinated with choice making and the platforms designed to help it: selection help structures (DSS). the point of interest is on how those platforms are engineered; to prevent and view the inquiries to be requested through the engineering strategy and, particularly, concerning the effect designers’ offerings have on those systems. 

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In line with a picture of activities and markets that are in constant flux, an enterprise’s competitors are a changing group. New incomers arrive from “foreign” sectors and from countries which had not hitherto operated in the nation in question. g. IT toward telecommunications). 36 Decision-Making and the Information System threat. Identifying current and potential competitors requires a mass of information and excellent analysis skills. In this period, operating spaces became international for all players: clients, suppliers, subcontractors, workers, researchers, standards, etc.

Index In addition to the notion of indicators, we would like to put forward that of indices: a piece of formalized information (a measurement) that is not directly linked to an objective or to an action variable will be called an index (and not an indicator); an index is either a one-off or a regular measurement. ); – or an subject that we have not, or have not yet, decided to control (for example, the numbers of a rare species of amphibians). An index (either one-off or regular) can be used to help build the representation of a problem by taking stock of the existing situation.

In addition to measuring performance, indicator also designates “any significant, relevant or irrelevant measurement used to assess results, the use of resources, the stage of work progress or the external context” [SCT 03]. For Fernandez [FER 05], the notion of indicator is extensive: it is “a piece of information or a set of information that help the decisionmaker assess the situation”. Decision-Making 21 We would like to put forward a more restricted definition of an indicator: an indicator is a piece of formalized information which is produced regularly and which measures the realization of an action or the achievement of an objective.

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